Customer Service Assistant  » KOCO DC-MOTION
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Customer Service Assistant

  • Position type
    • Part-time. Will consider flexible hours.
  • Education:
    • High school diploma required
    • Bachelor’s degree preferred
  • Job description:
    • KOCO DC-MOTION, Inc. is seeking a part-time Customer Service Assistant to help the application engineers with customer and internal communication, daily documentation and data entry tasks
    • Position may evolve into full-time based on performance
    • Please visit our website at for information about our company, products, and markets served
  • Duties and responsibilities:
    • Convert customer purchase orders into internal work orders for manufacturing
    • Process internal manufacturing shipment and invoice documents into documents for customers
    • Manage shipment dates with customers
    • Answer incoming phone calls to company line
    • Electronic document control
    • Maintain office supplies inventory
    • Work with accounting on sales tax reports
    • Reconcile account statements and coordinate customer payments with accounts payable
    • Communicate effectively with customers, coworkers at parent companies, and internal team including our external Sales Representatives
    • Assist with scheduling and booking for business travel
  • Requirements:
    • Excellent organizational skills with attention to detail
    • Excellent written and verbal communication skills
    • Proficient in Microsoft Office
    • Ability to meet deadlines
    • Ability to work with teams in a global environment
    • Background check
    • Proof of COVID-19 vaccination
    • Typing speed > 40 WPM
  • Additional skills (a plus not required)
    • Small business accounting software
    • Ability to speak Mandarin
  • Approximate Hours Per Week
    • Part time minimum 20 hours/week

Contact Information

Mr. Kevin M Oda
Manager Application Engineering
Koco DC-Motion, Inc.
20676 Carrey Rd.,
Walnut , CA 91798 (LA County)

Phone (+1) 408 722-5509



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